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Infrastructure Support Technician

  • Up to £25,000 pa + £5,000 pa shift allowance (depending on experience)
  • Poole
  • Posted: 20/12/2019
  • Permanent
  • Job Ref: J7542

Job Details

Infrastructure Support Technician
Poole, Dorset
Up to £25,000 pa + £5,000 pa shift allowance (depending on experience)

Are you looking to be a part of an award winning IT solutions provider? My client is looking for an enthusiastic Infrastructure Support Technician to join their established technical help desk team.

The role will be within a well-established IT solutions provider, where you will be working in their state of the art Head office in the centre of Poole. The role involves supporting a full range of IT Infrastructure solutions, mainly based around application, desktop, server and storage virtualisation technologies whilst working a 24x7 shift pattern, day/night working 4 days on and 4 days off.

Key requirements:
• Experience working in a technical support capacity, managing queues of support incidents and working to defined SLAs.
• A strong understanding of TCP/IP, DNS, Microsoft Active Directory/Group Policies
• Understanding of anti-virus products and technologies
• Understanding of network infrastructure appliances such as routers, switches and wireless network points

You will be provided with an excellent benefits package, alongside great training to make sure you feel welcome and ready for the job.

If you're looking for your next chapter and want to join this fantastic company, get in touch on 02920 020 634 or send your CV Lucy Beard at NetworkEMEA

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